Delivery

1. Delivery within Poland

Free delivery by courier or parcel machine is valid for purchases over 400zl. Due to the dimensions, not all orders can be sent by parcel machine. DPD courier
Cost: 15 PLN
Delivery time: 1-2 working days InPost courier
Cost: 13 zł
Delivery time: 1-3 business days Parcel Machines InPost
Cost: 12 zł
Delivery time: 1-3 business days In the case of delivery by courier or parcel machine, delivery time may be slightly longer for reasons beyond our control. The waybill number is sent in the e-mail informing you that the package has been shipped. You can track the shipment by entering its number on the website of the selected carrier. Personal collection
Cost: 0 PLN
Time of preparation of the product: 1-2 working days The parcel can be collected personally in our studio in Lodz, at East 54/2U Street. You can pick up your order after receiving an e-mail informing you that the shipment has been packed and is ready for collection.

2. Delivery within the European Union

Free courier delivery is valid for purchases over 600zl. The carrier is selected depending on the destination of the shipment, we work with carriers GLS, DPD, TNT, FedEx, UPS. Cost: 90 PLN
Delivery time: about 7 working days Delivery time depends on the country where the parcel is to be delivered. Delivery time may be extended for reasons beyond our control. The waybill number is sent in the e-mail informing about the dispatch of the package. You can track your shipment by entering its number on the website of the selected carrier.

3. Delivery within the US and Australia

Free courier delivery is valid for purchases over 1000zl. We ship by Polish Post, which cooperates with a local carrier in the USA and Australia. Cost: 120 PLN
Delivery time: about 21 working days Delivery time may be longer due to reasons beyond our control. The waybill number is sent in the e-mail informing about the shipment. You can track your shipment by entering its number on the carrier’s website.

4. Delivery outside Poland, the EU, the US and Australia.

Free courier delivery is valid for purchases over 1500zl. We send shipments by Polish Post, which cooperates with local carriers. In some cases we also use the services of couriers GLS, DPD, TNT, FedEx, UPS. Cost: 150 PLN
Delivery time: depends on the place of delivery Delivery time depends on the country where the parcel is to be delivered. Delivery time may be extended for reasons beyond our control. The waybill number is sent in the e-mail informing about the dispatch of the parcel. You can track your shipment by entering its number on the website of the selected carrier.

PAYMENT

1. PayU electronic payments

Quick payment method. When you select PayU payment, you are automatically redirected to the page of the bank of your choice, you can also make payment by BLIK. We are immediately informed that the transfer has been made, which allows us to complete the order quickly.

2. PayPal electronic payments

Quick payment method. Available for those who have a PayPal account. We are immediately informed about the execution of the transfer, which allows us to process the order quickly.

3. Traditional transfer

You can make payment by traditional bank transfer to the following account: Tartaruga Studio sp. z o.o.
ul. Wschodnia 54/2U
90-263 Łódź 96 1020 3408 0000 4802 0482 6436 (PKO BP) If shipping costs are on your side, don’t forget to add them to the transfer value. Please include your order number in the title.

4. Payment upon personal collection

Picking up the package in person at our studio in Lodz, you can pay by card or cash. If you wish to pay in cash please have the deducted amount ready.